Privacy Policy

1. Introduction

SS Electrical Engineering Ltd ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

2. Information We Collect

We may collect information about you in a variety of ways, including:

• Personal Data: Name, email address, telephone number, company name, and address when you contact us or request a quote.
• Usage Data: Information about how you use our website, including IP address, browser type, pages visited, and time spent on pages.
• Cookies: We use cookies to enhance your experience on our website.

3. How We Use Your Information

We use the information we collect to:

• Respond to your enquiries and provide quotes
• Deliver and maintain our fire and security services
• Send you service updates and maintenance reminders
• Improve our website and services
• Comply with legal obligations

4. Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, including to satisfy any legal, accounting, or reporting requirements. Service records may be retained for up to 7 years in accordance with fire safety regulations.

5. Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure.

6. Your Rights

Under UK GDPR, you have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Object to processing of your data
• Request restriction of processing
• Data portability

7. Third-Party Sharing

We do not sell your personal data. We may share your information with trusted third parties who assist us in operating our business, such as IT service providers, only where necessary and under strict confidentiality agreements.

8. Cookies

Our website uses cookies to improve your browsing experience. You can control cookies through your browser settings. Disabling cookies may affect the functionality of our website.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

10. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us at: